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About Inki

What is Inki?

Inki is an AI-native text editor. AI works directly in your editor and supports your complete writing workflow, from brainstorming to polishing. Built for any writing task: sales proposals, reports, blog posts, emails, and more.

Plans and Pricing

Is there a free plan?

Yes. The Free plan gives you monthly credits to use AI features.

What are credits?

Credits are units consumed when you use AI features like generating or editing text. See Plans & Pricing for details.

When do credits reset?

Monthly credits reset every month and do not carry over. Bonus credits, purchased credits, and plan carryover credits can carry over.

Can I buy more credits?

Yes, on the Pro and Max plans.

When do plan changes take effect?

  • Upgrade: Takes effect immediately, and a new billing period starts.
  • Downgrade: Next billing cycle. You keep your current plan limits through the end of the month.

How am I charged when upgrading plans?

When you upgrade, a new billing period starts and you are charged for the new plan. Unused credits from your previous plan are granted as plan carryover credits.

What payment methods do you accept?

Credit card only (via Stripe).

Features

What can I write with Inki?

Anything. Blogs, emails, proposals, reports, novels, and more. Sales proposals, marketing plans, blog articles, research reports - Inki works for all writing tasks.

What does AI learn from a folder?

AI learns two things for each folder:
  • Note content: Summaries of each note
  • Writing style: Your writing patterns
Benefits:
  • Note content learning: AI assistant references past notes for contextual responses
  • Writing style learning: AI matches your tone and style for consistent, efficient writing

What are the file upload limits?

In chat, you can upload up to 5 files and 512MB total. Supported formats include PDF, images, audio, and video.

Content Rights

You own all rights to content generated with Inki.

Technical Requirements

Which browsers are supported?

Recommended: Latest version of Google Chrome Other common browsers (Firefox, Edge, Safari) generally work but may have issues with some features.

Does Inki work on mobile?

Yes. You can use Inki in a mobile browser. That said, Inki is optimized for desktop and laptop computers, so some features and interactions may be limited.

What if I run into issues?

Contact us at hello@inki.so if you experience problems or find bugs.

Can I export my data?

Yes. You can export notes in these formats:
  • HTML
  • Markdown
  • PDF

Support

What are support hours?

Support hours: Weekdays 10:00-19:00 (Japan time) Response time: Within 2 business days Contact us at hello@inki.so with questions.

Privacy and Security

Is my writing used to train AI?

No. Your content is never used for AI model training. We send requests to AI providers (Anthropic, Google, OpenAI, and Fireworks) for processing, but our contracts guarantee they won’t use your data for training.

What data are the AI models trained on?

Inki uses models from Anthropic, Google, and OpenAI. These models are trained on publicly available datasets and text data collected by each company.

Does Inki use my input data for machine learning training?

No. We never use your input data for machine learning training without your explicit consent. We’ll only use your data for training if you specifically opt in.

What’s your security setup?

We’re ISMS (ISO/IEC 27001) certified for software development and operations. We respect user privacy and maintain data confidentiality. See our Security Policy for details.

What personal information do you collect?

We may collect your name, address, phone number, email, payment information, support inquiries, usage history, and cookie data. See our Privacy Policy (Article 2) for details.

Terms and Policies

Where can I find terms and policies?